Return & Exchange

At Sustainia, we want you to love your purchase. If for any reason you are not completely satisfied, you can return or exchange your items with ease.

• Return period: You have 30 days from the delivery date to request a return or exchange.

• Condition: Items must be unused, in their original packaging, and in resellable condition.

• Refunds: Once we receive and inspect your return, we will process your refund to the original payment method.

• Exchanges: If you’d like a different size or product, we’ll ship the replacement once your return is approved.

To start a return, please contact us through the Contact Us page with your order number.